Support

Last updated: 16 September 2026

For installation, billing, CSV mapping, product imports, or blog-post imports, email support@nimvexa.com.

Please include your myshopify.com store domain, the import type, the approximate time of the attempt, and the relevant error message. Do not send passwords or Shopify access tokens.

Response time

We aim to answer support requests within two business days.

Self-checks

• Use a UTF-8 CSV with a header row.
• Map a Title column before importing.
• Import no more than 250 rows at once.
• Test with draft products or unpublished articles first.

Contact: support@nimvexa.com